Excellent foundation course for directly dealing with the Public.
This course is an exclusive training material for professional development and anyone who holds profession that brings them close to the public in all sectors be it private, public or voluntary. The most crucial part s how you make fruitful contact with your customers otherwise someone else will oblige them better than you.
This course will provide you with all the practical as well as theoretical knowledge. Also, it’ll help you in understanding the related complexities. Each and every concept in this course has been visually described and elaborated, in order to make it easy for you to understand and learn. This course has 19 videos in total and will take you through all of these in maximum 2 hours. You can watch the videos at your own pace and accordingly can raise doubts or questions if you get stuck.
What we will learn?
- Exploring Our Own Experiences of Being Customers
- Our own experiences of customer care
- Meet and Greet
- Telephone skills
- Customer Care Module Companion E-book
- Professionals delivering everyday customer care jobs
- Human face of any organization
- Front line staff
- Anyone who has responsibility of dealing with public.
On completing this course you’ll be able to have a positive impact on all the situations and derive advantage for yourself.
Some exceptional benefits associated with this course enrollment are:
- Quality course material
- Lifetime access to the course
- Instant & free course updates
- Access to all Questions & Answers initiated by other students as well
- Personalized support from the instructor’s end on any issue related to the course
- Few free lectures for a quick overview
It’s time for you to grab the opportunity and make the most out of your life.
- Lectures 19
- Quizzes 0
- Duration 2 hours
- Skill level All levels
- Language English
- Students 7
- Certificate Yes
- Assessments Yes