Excellent foundation course for directly dealing with the Public.
This course is an exclusive training material for professional development and anyone who profession brings them close to the public in all sectors be it private, public or voluntary. The most crucial part s how you make fruiteful contact with your customers otherwise someone else will oblige them better than you.
What we will learn?
- Exploring Our Own Experiences of Being Customers
- Our own experiences of customer care
- Meet and Greet
- Telephone skills
- Customer Care Module Companion E-book
- Proffesionals delievering everyday customercare jobs
- Human face of any organization
- Frontline staff
- Anyone who has responsibilty of dealing with public.
On completing this course you’ll be able to have a positive impact on all the situations and derive advantage for yourself.
Some exceptional benefits associated with this course enrollment are:
- Quality course material
- Lifetime access to the course
- Instant & free course updates
- Access to all Questions & Answers initiated by other students as well
- Personalized support from the instructor’s end on any issue related to the course
- Few free lectures for a quick overview
It’s time for you to grab the opportunity and make the most out of your life.
- Lectures 19
- Quizzes 0
- Duration 2 hours
- Skill level All levels
- Language English
- Students 0
- Certificate Yes
- Assessments Yes