Curriculum
12 Sections
50 Lessons
6 Hours
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Section: Introduction
1
2.1
Course Introduction
8 Minutes
Section 1 Verbal Skills
8
3.1
Session 1 Developing Good Speech Habits
11 Minutes
3.2
Session 2 Practice Makes Perfect
7 Minutes
3.3
Session 3 Intonation and Tone
7 Minutes
3.4
Session 4 Upending and Uptalking
7 Minutes
3.5
Session 6 Using Your Voice to Influence
9 Minutes
3.6
Session 7 Develop Great Listening Skills
9 Minutes
3.7
Session 8 Listening Skills are Essential Leadership Skills
7 Minutes
3.8
Session 9 Primer on Telephone Skills
10 Minutes
Section 2 Written Skills
6
4.1
Session 1 The Tone
17 Minutes
4.2
Session 2 Emails
10 Minutes
4.3
Session 3 test
8 Minutes
4.4
Session 3 The Mechanics
8 Minutes
4.5
Session 4 Business Letter Mechanics
9 Minutes
4.6
Session 5 The Agenda
11 Minutes
Section 3 Body Language or The Unspoken Language
8
5.1
Session 1
5 Minutes
5.2
Session 2 Facial Expression
6 Minutes
5.3
Session 3 Defensive Bored and Tuned Out
3 Minutes
5.4
Session 4 Misleading Misinforming and Lying
5 Minutes
5.5
Session 5 Interviews, Negotiations, and Reflections
2 Minutes
5.6
Session 6 One Size Does Not Fit All
4 Minutes
5.7
Session 7 Working with Groups and Disengagement
5 Minutes
5.8
Session 8 Interpreting Body Language
8 Minutes
Section 4 All About Meetings
9
6.1
Session 1 Introduction to Team Meetings
4 Minutes
6.2
Session 2 Why Hold a Meeting
6 Minutes
6.3
Session 3 Solving the Problem
8 Minutes
6.4
Session 4 There is a Science to Attending Meetings
6 Minutes
6.5
Session 5 One on One Meetings
4 Minutes
6.6
Session 6 Great One on One Meetings
5 Minutes
6.7
Session 7 One on One Meeting Preparation
3 Minutes
6.8
Session 8 It all Comes Down to Feedback
13 Minutes
6.9
Session 9 Great Leadership Requires Great Communications
9 Minutes
Section 5 Grammar
3
7.1
Session 1 Grammar Primer
10 Minutes
7.2
Session 2 Phrases to Avoid
5 Minutes
7.3
Session 22 How and Where do I Begin
6 Minutes
Section 6 Learn How to Delegate
5
8.1
Session 1 Successful Delegation
9 Minutes
8.2
Session 2 How and Where do I Begin
7 Minutes
8.3
Session 3 Sharing
6 Minutes
8.4
Session 4
8 Minutes
8.5
Session 4-2
7 Minutes
Section 7 Personality Types
3
9.1
Session 1 Where Do We Go From Here
9 Minutes
9.2
Session 2 The 4 Types
12 Minutes
9.3
Session 6 Recap
3 Minutes
Section 8 Identify Who You Are Communicating With
2
10.1
Personality Type Communications
8 Minutes
10.2
Sessions 1 2 3 4
9 Minutes
Section 9 Change the Way You Communicate
1
11.1
Session 1 2 3 4 Communicating with DISC
8 Minutes
Section 10 Negotiating With Them
3
12.1
Session 1 Stress or Pressure
3 Minutes
12.3
Session 2Negotiating Under Stress
9 Minutes
12.4
Session 3 Motivation
8 Minutes
Section 11 Conclusion
1
13.1
Final Thoughts
2 Minutes
The Art of Communicating
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